May 15, 2008

Billing

Do you accept my insurance?
How much does my insurance cover, what will be my responsibility?
Do I need a prescription or referral?
Do I have a co-pay, how much will it be?
If I don't have insurance, do you have payment plans available?
How often will I be billed?
What is a POC (Plan of Care)? (Important for Medicare patients)

Scheduling

What are your hours?
Will I be scheduled with the same therapist each visit?
How many times a week should I come to therapy?
How long will each visit last?

Physical Therapy

What will my treatment consist of?
Do I use ice or heat?
Do I stretch or not?
What is the difference between a ligament and a tendon?
What is the difference between a sprain and a strain?
What type of injury requires Aquatherapy?

Low Back

What exercises are safe to do for my back pain?
What is the best sleeping position?
What is the proper lifting technique?
What is the best posture and how can I achieve it?
Explain the disc and its role in causing back pain.

Neck/ Upper Back

What is whiplash?
What is a muscle spasm and why does it seem to be more prevalent in my neck and upper back?
What could be causing pain and/or numbness and tingling into my arm?

Shoulder

What is tendonitis?
What is the rotator cuff?
What movement or positions should I avoid to prevent shoulder problems?

Elbow

What is the difference between tennis elbow and golfer's elbow?
Why is a brace usually used on my forearm for elbow tendonitis?

Wrist/ Hand

What is carpal tunnel syndrome and how can I avoid it?

Hip

Why does hip arthritis cause so much pain?

Knee

What might cause clicking & pain in my knee, usually up and down stairs?
What is an ACL and why is it so important?
When is a Total Knee Replacement necessary?

Foot/Ankle

What are orthotics and why might I need them?

CLIENT TESTIMONIAL

The Office Staff, Physical Therapists and Physical Therapy Assistants played an important part in my recovery. Each one of them went out of their way to encourage this 72 yr old lady to assure me that I would get back to normal.